Jardak were called by a housing association after one of their housing offices found a tenant to be living in squalid and unhygienic conditions.
The tenant had refused access to everyone for an extended period, suffering depression after a close relative had passed away and when access was finally allowed it was obvious that they required assistance.
A representative of Jardak worked with the housing offices to gain the tenants trust and were eventually granted access by the tenant to carry out an extensive rubbish removal and deep clean. Our representative stayed throughout the works and helped the tenant work through their possessions and dispose of any unnecessary items allowing room to carry out an extensive clean and sanitisation.
After a two day visit Jardak had renewed the property to a safe and hygienic standard allowing the tenant a fresh start.
From start to finish Jardak were brilliant. Barbara (Jardak Site Representative) and the whole team helped our tenant throughout the process and were extremely compassionate and friendly. We could not believe how the property looked when they had finished and I would not hesitate to call them next time this situation arises!Carol Morden – Senior Housing Officer